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Setting up your SV2.0 Insight
Frequently Asked Questions
Bionetics is currently built for Windows, but that doesn’t mean you can’t have it on your Mac too! This tutorial will take roughly 1 – 2 hours. Please ensure you have at least 80 GB Available on your Mac Hard Drive. You’ll also need to purchase a Windows Key 10 from Microsoft to register windows…Read More
Throughput is based on resolution. The higher the resolution the ‘slower’ the data will pass through the lasers. It’s much like lanes of traffic, we can get the data all through but it is based on first in, first out data so the last data may have to wait. This may take longer than in…Read More
In the new software, you won’t see data until you connect your harness, palm pad, or HID. Make sure you’re touching your harness, palm pad, or HID to ensure you get data. If you’re having trouble getting data from your harness or palm pad, we strongly recommend that you upgrade to the HID. It’s much…Read More
Yes it is! Software installation instructions here: Easy 1 – 2 – 3 RegistrationRead More
When I am completing a scan, at the end when it is processing, it pauses and kind of stops and then waits 2-3 minutes and then completes the scan.
This has a lot to do with the speed of the computer and the size of the scan. Post processing isn’t an instant process and may take a minute or two to complete depending on how fast your computer is.Read More
Locating your System ID in 2.86 Open 2.86 multi channel Click “Configure” Click on “Registration” Notice this System ID has a hyphen “–“ in front of it. This is part of the System ID and does need to be entered in the registration process. Also, the registration code Has to be entered in all capitals…Read More
I had a question about the immune_lymes list in the device. I have someone with lymes but wasn’t certain if I should wait for further training to use that list or if it was something I could get more information on now. Wasn’t certain how in depth the information would be. I would love to…Read More
You can go into MAIN MENU MATRICES and select Export. save them to a file on your desktop. Once you have exported what matrices you want to keep, you can use a jump drive to copy the folder. Place the folder on your new laptop desktop and then open Bionetics. go into MAIN MENU and…Read More
To avoid the alcohol ‘burn’ just pour the complete remedy into a small sauce-pan, and heat it on med-low until you see steam coming off of the liquid. Then pour the contents back into the bottle again, and place the bottle into some ice water. To force cool it. Once it is cooled the alcohol…Read More
I’m running my first scan and I got as far as imprint. The laser port is not initializing. I hit auto detect and I get IPC could not be automatically located?
This usually indicates that the IPC is powered off in some way. The things to check are: whether the key is horizontal then make sure her power supply is working. Also try plugging in to a different USB port if the above doesn’t solve the problem.Read More
There is no need to hold the grounding wand when lasering. It is an ‘added’ -energetic -benefit and is not electrical in nature, so it is not a requirement. The laser light does not follow any ‘electrical’ pathway that the wand would actually conduct electrically. Also, sometimes people just like something to hold onto during…Read More
WE DO NOT RECOMMEND WETTING THE PALM PAD prior to a MC SCAN. This procedure has become outmoded due to the nature of the new sensitivity levels of the 3.77 software. Wetting the Palm Pad, particularly with Silver Spray just before a scan, could cause the surface area of the Palm Pad to become hyper sensitive and auto…Read More
Make sure your imprinter is plugged into option 1 and the laser control box in option 2. In the main menu click Matrices. Click on NEW. Type in the desired matrix name. Choose a color then click ok. You have just created a matrix to add substances to. Adding substances into your matrices. Put…Read More
Try Our Amazing Education Resource Center
Sensitivities & Stressors
The Impact of Stress
Bionetic Testing & EBB
Tech Support For Software & Hardware
Having Issues with Your Software or Hardware? Book an Online Appointment with Our Tech Specialist.
Save time by booking an appointment instead of submitting a Help Ticket. Appointments for 3.77 are FREE for the first hour. There is a charge for 2.86.
Repairs & Replacement
SpectraVision technology is built to last!
Some practitioners have been using its predecessors for 20 years, so it comes as no surprise that from time to time some parts will need to be replaced due to becoming worn out through use or minor accidental damage. You can order replacement items or request repair for some items. Please note that most replacement parts are custom built and the processing and shipping time will be greater than for inventory items, such as our botanical products.
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Need More Help?
Call 828-885-2004 M-F, 8:30am - 5pm EST or Submit a Ticket
Click the "Help" in lower right corner of the website at anytime to submit a support ticket.
This is available to you on every page of our website and is the quickest way to hear from us.
Western North Carolina Office:
470 Asheville Hwy Suite B-151
Brevard NC 28712
Atlanta GA Lab & Manufacturing:
3610 Hewatt Ct
Snellville, GA 30039